Courses: Sales & Customer Service

CWMA Oral Exam Preparation Course


 

One-to-One Coaching – Exam Simulation All languages On request
Crash Course - 1 Day All languages On request

Basic Sales Training


 

Good listening for relevant advice 4 hours English / French / German On request
Relevant and Convincing Personal Value Proposition 2 hours English / French / German  On request
How do you manage objections ? 1/2 day English / French / German On request
Improved Negotiations Skills - the Harvard Model 1/2 day English / French / German On request
Using stories to convince your clients 3 hours English / French / German On request
Referrals - when and how ? 2 hours English / French / German On request
The best calls are... 2 hours English / French / German On request


  • Upon request, courses can also be held at a date or location of your choice.